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Create a convenient and friendly consumption environment in all aspects. "Buy now and return now" has won praise from foreign tourists
2025-05-13 source:CCTV.com

CCTV News: Starting from April 8, the "buy-and-refund" service for departure tax refunds has been implemented nationwide, creating a more convenient and friendly consumption environment for overseas travelers. What are the responses of overseas passengers after the implementation of this policy?

In a porcelain shop in Shanghai, a tourist from Belgium was preparing to buy a set of tea sets for a friend. In accordance with the implementation of the "buy and refund" policy for departure tax refund, the Belgian tourist completed the tax refund procedures with a shopping receipt and tax refund application form after swiping his credit card, and received the tax refund cash from the porcelain store on the spot. The tourist also showed the tax refund form he filled in to reporters.

Belgian tourist Alex De Ceuster said it is very convenient now that he can go to the store to get a tax refund immediately, and he can get a tax refund of up to 9%, so he has enough cash to continue shopping and does not need to go to the airport to fill out and complete all the paperwork. This is a very convenient service and a great upgrade.

Store manager Qin Yi said that after the customer received a "buy-and-refund" cash, he had a cycle in their store, achieving the experience of secondary consumption and also brought more sales to the store.

The "buy now and return" passengers also need to undergo customs verification when leaving the country. At present, Shanghai Customs has set up departure tax refund verification points at Pudong International Airport, Hongqiao International Airport, Wusongkou International Cruise Port, and Shanghai Port International Passenger Transport Center to achieve coverage of the verification function of all ports in Shanghai.

Wanxin, Travel Inspection Department of Pudong Airport Customs, introduced that Pudong Airport Customs has taken many convenient measures, such as setting up significant guidance signs, rational allocation of human resources, adding bilingual service posts, and issuing guidance convenience cards for tax refund points in a timely manner to allow passengers to enjoy fast and efficient departure tax refund verification services.

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