CCTV News: As the 3.15 International Consumer Rights Day approaches, in order to let consumers understand the knowledge of car recall, cooperate with producers to implement recalls as soon as possible, eliminate vehicle safety hazards, and better protect consumers' legitimate rights and interests, the State Administration for Market Regulation has issued a guide to car recall users.
This guide provides the public with a comprehensive guide to car recall based on the consumer perspective. It mainly includes basic knowledge of car recall that consumers are concerned about, how to report vehicle defect clues, how to query the scope of vehicle recall, how to cooperate with producers to implement recall repairs and common recall rights protection. Consumers can browse or download and review online by logging into the website of the State Administration for Market Regulation Recall Center www.samrdprc.org.cn and following the WeChat official account (SAMRDPRC).
The State Administration for Market Regulation will resolutely build a solid safety bottom line, focus on improving the recall management mechanism, consolidate technical support capabilities, better protect consumers' personal and property safety, and continuously enhance the people's sense of gain, happiness and security.
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State Administration for Market Regulation issues a guide to recalling automobiles
