CCTV.com News: According to the WeChat official account of the "State Postal Bureau", on January 24, the State Postal Bureau held a video conference to inform local postal management departments and enterprise headquarters of the recent meteorological forecasts and industry operation, and deployed to implement the main responsibilities of enterprises and postal management responsibilities, effectively respond to cold waves, rain and snow weather, and provide good delivery service guarantee work.

The meeting pointed out that the express delivery business volume has been at a high level in recent days, and some employees have returned home one after another, and the pressure on end delivery is relatively high. Cold tides, rain and snow will occur in the near future. Postal management departments and enterprises in various places should attach great importance to it, always keep in mind the concept of "small express delivery and big people's livelihood", maintain a sense of responsibility and urgency of "always be assured", and effectively implement the "two responsibilities" of enterprise subjects and local supervision, and grasp all measures to prevent cold tides, rain and snow weather, and make every effort to deal with on-the-go express delivery, and effectively maintain the safe and stable operation of the postal express delivery industry. The meeting required that all enterprises should take the initiative to conduct situation analysis, coordinate business volume forecasts, personnel on-the-job ratios and weather forecasts, and comprehensively formulate targeted measures. Effective measures must be taken to stabilize jobs and retain personnel, and maintain the normal operation of delivery services before the New Year. We must earnestly fulfill our service commitments and make every effort to complete the proper delivery of express delivery on the "New Year's Day". We must strengthen our capacity reserves and actively respond to changes in uncertainty brought about by the weather. We must open up complaint channels, establish an effective communication mechanism with users, and do our best to explain. For losses caused to users due to delays and damage, we must take the initiative to make compensation to meet reasonable demands. It is necessary to optimize the assessment of outlets and couriers to protect employees' enthusiasm and legitimate rights and interests. For extreme situations caused by abnormal weather, we must increase capital investment and guide employees to resume work quickly. We must implement the relevant requirements of the Labor Law and pay holiday wages in accordance with statutory standards. The meeting emphasized that local postal management departments should strengthen pre-holiday supervision and inspection, grasp the actual situation through video scheduling, on-site supervision, systematic investigation, etc., strengthen situation analysis and judgment, and formulate work measures. Increase supervision and supervision for enterprises that do not pay enough attention, insufficient preparation work, and poor implementation, and effectively fulfill their regulatory responsibilities. During the Spring Festival, we must strengthen industry operation monitoring, carry out inspections according to local conditions, dynamically understand the industry's operation, and promptly deal with emergencies. We must strictly implement the requirements for on-duty work and submit information in a timely and accurate manner. The clues of the problem of the operation monitoring and command and dispatching special team of the State Post Bureau’s postal industry should be reported and dealt with on time.