CCTV News: Starting from January 22, the national railway will start to be released on February 5, which is the first day of work after the holiday, and the peak of return ticket sales will continue after the holiday. Some popular lines are available for sale. Railway 12306 shows no tickets, but the ticket grabbing software shows there are tickets. What's going on?

Yan Zhiyuan, deputy director of the Institute of Electronics of the Institute of Railway Science and Technology, said that the remaining ticket data displayed on the "Ticket Grab Software" platform page is crawled from the 12306 platform and then modified and processed. When the train tickets for a certain train are sold out, the train will be sold out on the 12306 platform, but the "Ticket Grab Software" platform shows that "there are tickets" on the platform, which is essentially to induce passengers to "buy long and ride short" or help passengers submit alternatives.

Yan Zhiyuan introduced that "ticket grabbing software" often induces passengers to set up multiple delivery and arrival combinations, adopting the "buy long and short" method of spending more money and purchasing tickets for several stations in front of the station, as well as buying short and short tickets first and buying short and long tickets for illegally not getting off the train, or attaching small letters below "with tickets", such as "buy more stations" or "no need to get off the train throughout the journey, and replenish tickets for tickets". This "with ticket" does not really have tickets from departure to arrival. "Buy a long and a short" allows passengers to pay more and occupy more limited railway transportation resources. "Buy a short and a long and a long" and boarding and replenishing tickets may cause trains to overload and affect train operation safety. The railway department will ask "Buy a short and a long" personnel to get off the train in accordance with regulations, and passengers' travel will be greatly affected.

Experts said that the "ticket grab software" also recommends unreasonable transfer plans to allow its platform to show tickets. Some transfer times are particularly short, and passengers are likely to cause "missing rides" when traveling, but the "ticket grab software" does not consider these actual situations and only considers the interests of its own platform.

Can ticket grabbing software really speed up ticket grabbing?

The relevant person in charge of Railway 12306 said that it has never authorized any third-party platform to sell train tickets, nor has the ticket amount allocated to any third-party platform for sale. So some ticket grabbing software say that it can help passengers grab tickets through "acceleration packages". Is there any basis for it?

Yang Lipeng, a researcher at the Railway 12306 Science and Technology Innovation Center, said that the "acceleration package" claimed by the "ticket grab software" is a marketing gimmick. In fact, passengers will not increase the speed of ticket purchases. The railway 12306 system has a complete set of risk prevention and control strategies.

Yang Lipeng introduced that during the login process, it will be directly rejected when it is identified as an abnormal request. During the Spring Festival tickets, Railway 12306 rejected nearly 40 million abnormal logins in one day. During the submission of ticket purchase orders, the system will also identify them again, and abnormal ticket purchase requests will be placed in the slow queue; during the submission of candidate orders, the system will also identify them again, and abnormal behavioral candidate ticket purchase orders will be delayed processing.

Yang Lipeng said that some "ticket grabbing software" launched fancy "acceleration packages" and "special person ticket grabbing channels", "picking bargains + waiter dual-channel ticket grabbing", "inviting friends to help speed up" and other ticket grabbing services at different service levels, making people feel that the more money you add, the faster you speed and the higher your success rate. It is a marketing method of "ticket grabbing software" and has no effect in essence.

In response to the successful purchase of tickets by some passengers by using the "ticket grab software" and purchasing "acceleration package", experts said that the actual situation is that the railway department has increased its capacity or some passengers have carried out refunds and changes, and the transportation resources have changed, and the ticket supply has become abundant, so the tickets have been bought, which is essentially a candidate for the railway 12306.

Experts said that some "ticket grabbing software" will collect passengers' 12306 usernames, passwords, personal and relatives and friends information, itinerary habits, etc., which is equivalent to handing over control of the account to these platforms, which poses the risk of privacy information leakage.