CCTV News: "China Railway" WeChat official account issued an article on January 21 saying that some "ticket grabbing software" launched "acceleration package" services, which is essentially a marketing gimmick. By buying short and passing long, buying long and passing short, recommending unreasonable transfer plans, passengers are induced to purchase tickets. Whether or not they purchase "acceleration packages", they must queue through the railway 12306 system. If it is identified as abnormal access, the speed will be slower. This behavior not only destroys the fair and just ticket purchase environment, damages the interests of passengers and ride experience, but also affects the safety and order of railway transportation. Please be sure to purchase tickets through the official railway channels.

In response to some passengers' problems such as price increase and bundled sales of some "ticket grabs software" reported by some "ticket grabs software", the Railway 12306 platform has always been committed to maintaining a fair and just ticket sales environment, and has never cooperated with any third-party platform institutions, has not allocated ticket amounts to any third-party platform for sale, and has not made data links with any third-party platform. The "acceleration package" services launched by some "ticket grab software" are marketing gimmicks. In fact, passengers will not increase the speed of ticket purchases. Currently, the remaining ticket data displayed on the "Ticket Grab Software" platform page is compiled from the 12306 platform to crawl the information displayed on the page and then modify it. When the train tickets for a certain train are sold out, the train will be sold out on the 12306 platform, but when displayed on the "Ticket Grab Software" platform, it will be changed to "with tickets". In essence, it is to let passengers "buy long and travel short", "buy short and travel long" or "change seats" (in essence, it will help passengers buy tickets later), so that passengers can spend more money to "buy more stops", or "buy fewer stops" to get on the train and replenish tickets. The "Ticket Grab Software" will also recommend unreasonable transfer plans. The platform shows that "tickets are available", but the transfer time is very short, and passengers are very likely to "miss" and miss the train, regardless of the passenger's real experience. At the same time, the "ticket grab software" will retain user information during the ticket purchase process of passengers. It not only contains "traps" such as surcharges and bundled sales services, but also may have the risk of personal information leakage.

The railway department will monitor and analyze the data of pre-sale tickets and alternate ticket purchases in real time, increase capacity deployment in popular directions and time periods that meet the conditions, and add temporary passenger trains and night high-speed rails.