CCTV News: January 20 is the 7th day of the Spring Festival travel rush. The passenger flow of roads, railways, civil aviation and water transportation has increased significantly. Transportation departments in various places have continued to upgrade various service measures to facilitate passengers' travel.
Data from China Railway Group shows that on January 20, the national railway is expected to send 13.45 million passengers, and 862 passenger trains are planned to be added.
With the gradual increase in passenger flow during the Spring Festival travel rush, the number of key passengers such as the elderly and children has increased significantly. In order to make the children "happy" travel while not affecting other passengers' rest, the Fuzhou Passenger Transport Section of the Nanchang Bureau of the National Railway set up a "child walk cabin" on some long-form trains starting from Xiamen North Station, and has undergone "smart" upgrades, adding content such as LEGO assembly, reading check-in, and high-speed rail classrooms.
Ms. Huang, a passenger, said that taking the child out during the Spring Festival travel rush was really worried that the children would make a noise when they took the child for a long time, and it was great to have a "child walking cabin" in the high-speed rail. The child has a very happy time and can relax. She doesn’t have to worry about the child being naughty and noisy during the trip, nor does she have to worry about the child affecting other passengers.
At Qinghe Station in Beijing, the railway department developed an information management system to establish an "electronic information database for lost items for passengers" in response to the increase in the number of lost items for passengers during the Spring Festival travel rush. Enter item information into the system in a timely manner and connect it to the station's "smart brain". It not only enables the analysis and statistics of lost items in the warehouse and real-time viewing of delivery status, but also can be classified into categories to facilitate search and improve efficiency.
In addition, the robots added in Shijiazhuang Station provide passengers with personalized guidance services through AI voice and improve passenger waiting experience through technological innovation.
