CCTV News: Recently, the Central Social Work Department and eight other departments jointly issued measures to guide and strengthen the service management of couriers and online delivery personnel, promote the construction of harmonious labor relations, and effectively safeguard the legitimate rights and interests of all parties.
The measures propose to promote the construction of friendly scenarios, promote the optimization of the delivery environment in residential communities, shopping malls, buildings, etc., strengthen care and care for couriers and online delivery personnel, and help solve urgent and anxious problems such as entry, parking, dining, and career development.
Urge platform companies to fulfill their responsibilities, guide key online delivery platform companies to dynamically optimize and adjust algorithm rules, and use mainstream value-oriented control algorithms; guide express delivery companies and online delivery platform companies to conduct regular consultations and coordination on important matters such as system rules and algorithms involving labor rights and interests, and safeguard the legitimate rights and interests of couriers and online delivery personnel. We must strengthen industry management and business supervision, urge relevant enterprises to standardize their business behaviors, improve employment management systems, establish and improve systems such as industry standards, industry standards and self-discipline management, and create a safe, civilized and harmonious working environment. Accelerate the party’s organization and work coverage of express delivery companies and online delivery platform enterprises, organize and hold professional skills competitions, widely publicize the advanced deeds of couriers and online delivery personnel, strengthen organizational cohesion, incentives and guidance, and strengthen professional and social recognition.
