CCTV News: According to the official account of "China Railway", the railway Dragon Boat Festival holiday transportation will last for five days from May 30 to June 3. The peak of passenger flow is expected to be May 31. Train tickets will be on sale today on the first day of holiday transportation.
During this year's Dragon Boat Festival holiday, the railway department will adhere to the people-centered development philosophy, carefully formulate transportation plans, optimize ticket sales services, and improve passenger ticket purchase travel experience.
First, increase the deployment of transportation capacity. Coordinate the use of routes, stations and equipment resources, and the national railways implement peak operation charts, with an average daily plan of more than 11,000 passenger trains. Make good use of the big data of railway 12306 ticket purchase, accurately analyze passenger travel rules, and increase capacity deployment in popular ranges and periods by adding temporary passenger trains, EMU train reconnection, running night high-speed trains, and adding vehicles to ordinary speed trains. Maintain the scale of ordinary-speed trains and continue to drive public welfare "slow trains" and "rural revitalization" passenger trains to facilitate people along the route to travel.
The second is to optimize ticketing services. Monitor the demand for remaining tickets and alternate ticket purchases in real time, dynamically optimize the ticket issuance strategy, take into account the supply of long-distance and short-distance tickets, and strive to ensure passengers' travel needs. Make good use of the functions of railway 12306 waiting ticket purchase, online shop selection, starting sales reminder subscription, railway travel code and other functions to enrich the content of 12306 information service. Retain manual ticketing windows and cash services, strengthen on-site guidance, and provide convenience for elderly passengers and people who are out of the Internet.
The third is to ensure the stability of the system. Optimize the resource allocation of railway 12306 system, expand network bandwidth, strengthen system monitoring and inspection, organize technical backbone forces to be on duty, formulate emergency plans for various emergencies, improve the ability to deal with super-large-scale concurrent access needs and network security protection, and make every effort to ensure the safe and stable operation of railway 12306 system. Take technical measures to prevent and curb malicious ticket grabbing on third-party platforms and create a fair and just ticket purchase environment.
The railway department reminds that passengers travel during the holidays are highly concentrated, and some popular trains with better time and shorter operating hours may have "crowded" demand and tight ticket amounts. Passengers can choose to purchase tickets during non-tensive periods, or use the functions of waiting ticket purchases, same-train connections, and mid-transfer transfers to purchase tickets. Railway 12306 website (including mobile client) is the only official channel for China Railway to provide Internet ticketing services to the society. It has never authorized any third-party platform to issue train tickets and handle train ticket-related services. There is no additional charge for ticket purchase acceleration packages, ticket purchase membership fees, car seat selection fees, etc. It strictly handles according to regulations when changes or refunds occur, and strictly protects the security of passengers' personal information in accordance with the law. Please be sure to purchase tickets through the official railway channel, identify the 12306 official website and the 12306 official app, and at the same time confirm that the receipt of the ticket price is "China Railway Network Co., Ltd.", to avoid the inability to receive the refund when subsequent ticket refunds or changes.
