The street has specially opened service stations for couriers, takeaway workers, etc., but why is the utilization rate not high? To find out the reason, a street staff member in Hangzhou, Zhejiang registered as a rider and experienced the life of a deliveryman for several months.

"After truly 'working', I suddenly realized." Remove some unnecessary things, upgrade some needed things, and add some hopes. Now the 4 Brother Friendly Service Street has been successfully implemented, and the rest stations, battery car repair and other services have brought real convenience to couriers, takeaway workers, etc.

Public services connect the hearts of the people. To make services to the hearts of the people, the key is two words: attentiveness.

First of all, be careful and not have "wrong thoughts". The newly built gymnasium is luxurious and atmospheric, but far away from residential areas; the cultural auditorium is completely renewed, but often "iron generals keep the door"; the park's intelligent facilities are novel, but gradually idle and abandoned... Public services have become various phenomena of face and decoration, either for the purpose of handling the matter, or for the good view of data. The fundamental reason is that the view of political achievements has deviated from the original intention of benefiting the people.

Providing services is not the purpose, and it is meaningful to let the people use them well. Only by taking the needs of the masses as the starting point and end point of work and improving the accuracy and effectiveness of services can the work achieve the test.

How can we grasp the needs of the masses? We must be in a position to put ourselves in the same bench as the masses. General Secretary Xi Jinping once recalled affectionately: "I lived and worked with farmers in a small village in northern Shaanxi at the age of 16, and knew what the people were worried about and what they hoped for."

Take "sending plays to the countryside" as an example, some places have encountered "cold situations" when delivering door-to-door services. What's the reason? Deviate from reality - either give it away during the busy farming season, or ignore whether the villagers like it or not, resulting in the villagers having no time or interest in watching it.

Hanzhuang Village, Jinxiang County, Jining, Shandong Province, in order to organize a "village evening", the village party organization asked villagers to order through WeChat groups, and cultural instructors from the county conducted door-to-door investigations. How many people love to listen to small songs, and who love to watch big dramas? After understanding, please invite the corresponding performance team. At the performance, villagers surrounded the square.

The comparison of cold and hot shows that public services cannot be "offered". Take the mass line well, conduct good investigation and research, go to the grassroots and go to the grassroots, and master what the masses think and hope in their hearts face to face, so that they can optimize the supply method according to the times and things, and do good things well and practically.

The level of serving the people is a reflection of ability and attitude, and a display of style and image.

Not long ago, candidates who participated in the written civil servant exam in Rongchang District, Chongqing felt the local service awareness. Rongchang District provides candidates with admission ticket printing, free direct trains to and from the high-speed rail station and various test sites, free lunch and other services. It is these thoughtful and heartwarming details that really affect the candidates' experience. Young people from all directions praised it, which also revealed a simple truth: the level of public service has become an important source of competitiveness and attraction in a place.

There is no end to serving the people, "If it is better, it must be better, and you cannot stop." Taking the lead, think more from the perspective of others, and changing "what you give" to "what you want" will definitely continuously enhance the people's sense of gain, win the praise of the people, and use a good work style and image to gather strong positive energy to do things and start businesses.