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[China Radio and Television Review] Hospitality in many places is the "kingdom"
2025-05-16 source:China Radio Internat

The canteen of the Rongchang District Government of Chongqing City received more than 10,000 tourists for meals two days before the holiday, which became a hot search; the party and government agencies in Hubei and Wuhan and other places opened internal parking lots and bathrooms for free during holidays, and the Chibi government agencies even added free car washing services; the traffic police in Yulin, Shaanxi flexibly enforced the law and issued only reminders to foreign tourists who illegally parked without fines... During this May Day holiday, many places across the country once again showed their sincerity to "pet" customers, allowing visitors from all directions to personally feel the warmth and practical attitude of local government affairs.

From issuing consumption coupons to reducing tickets, from various fancy promotions to actively opening up internal resources to providing convenient services for tourists, since this year, various places have actively promoted local cultural and tourism resources to help promote related consumption. During this process, cultural and tourism publicity in some regions was to attract traffic, which caused controversy due to "excessive efforts". In contrast, due to the excessive number of people and tight staff during the holiday, some cadres of the Rongchang District Government rushed to the cafeteria to help distribute ingredients and serve food, which received praise from many netizens. When a large passenger flow comes, make timely plans and plans to provide tourists with warm and convenient services. This is the direction that all localities and departments should put their heart and effort into it, and it is also the most practical cultural and tourism publicity.

On May 1, the first meal of the government canteen in Rongchang District, Chongqing attracted more than 3,000 tourists to taste local food in one "one-stop"

Whether it is the open canteen, parking lot, bathroom, or various "broadcasting welfare" in the scenic area, there is no way to leave behind the word "sincerity". Whether you put yourself in the shoes of tourists from afar and whether you sincerely take the needs of the general public into consideration is not only related to the improvement of tourists' tourism experience, conveying local customs, people-oriented and pragmatic image, but also showing the local government's open, people-friendly and pragmatic image, which is a beneficial innovation in building a service-oriented government. Only in this way can there be "repeated customers" and more "watchers".

The government canteen opens the door, behind which the change in work style and the opening of work ideas. There is a detail worth noting, that is, while the canteen of Rongchang District government agencies did not ignore the experience needs of local residents while "pouring customers", and specifically announced that it will be open to residents for a long time at noon on the first Saturday of each month. This thoughtful consideration of "both inside and outside" is gratifying and worthy of "copying homework" in various places.

Think carefully and put it into practice. During this year's May Day holiday, these local departments provided reference for cultural and tourism services with their hard work and "small town" with limited urban carrying capacity. "Reinforcing consumption" ranks first in the government's work tasks this year. The "Special Action Plan for Reinforcing Consumption" issued by the two offices also requires "creating effective demand with high-quality supply and enhancing consumption willingness by optimizing the consumption environment." Against this background, both tourists and local governments have higher expectations and requirements for the quality and efficiency of consumption. The methods and methods are as unconventional, but only sincere service is the "kingdom". (China Radio International Commentator Jiang Wei)

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