Protect during the day and accompany at night, and have to solve three meals a day. "One person is hospitalized, the whole family is tired", this is a true portrayal of most people being hospitalized when they are sick. Many only children are even more troublesome and are too busy. In order to resolve the problem of accompanying care, many hospitals have established "unaccompanied care wards" in Shijiazhuang, Hebei, so that patients can have accompanying and nursing.

He Rui, 37, accidentally slipped and fell while riding an electric bike, causing a fracture of the tibial platform of her left leg. Because the incident suddenly happened, his family was unable to take care of him for a while, so He Rui chose the one-to-many group-style holistic nursing service provided by the hospital.

In the past, the caregivers who were self-employed by patients in the family had high mobility and their professionalism could not be effectively guaranteed. In the "unaccompanied ward", the nursing staff's work area and job responsibilities are relatively fixed, and they are more professional, and can provide better care for patients. From simple bed making, bed making to basic care for patients, assisting patients to turn over and pat their backs, accompanying examinations to send them, and feeding patients water and meals, there are strict processes and service standards here.

Since 2017, Hebei Provincial Hospital of Traditional Chinese Medicine launched the "Unacceptance Ward" and it has been more than seven years since then. With the continuous development and promotion of unaccompanied care services, the dilemma of "mobilizing the whole family when one person is sick" has also been effectively alleviated through joint cooperation with medical, nursing and workers.

Director of Nursing Department of Hebei Provincial Hospital of Traditional Chinese Medicine Yin Xiaohua: Now we have more than 60% of departments that can provide patients with unaccompanied services. A professional nursing team provides comprehensive and full-cycle care services for patients during their hospitalization, while also reducing the financial burden on patients' families.

"Sharing" caregivers

Discussion care is no longer difficult

No care-free service in the care unit does not mean that there is no one to accompany you, but rather, the family members are replaced by standardized training nurses and undertake all the life care during the patient's hospitalization. So how do caregivers carry out escorts and what work do they do?

Early in the morning, nurse Zhang Jianying had changed into her work clothes and started her day's work.

Zhang Jianying, 52 years old this year, has been working as a nurse for more than two years. The Department of Orthopedics and Trauma of Hebei Provincial Hospital of Traditional Chinese Medicine where she serves is mostly fractured patients, with limited mobility and needs to be pushed to the hospital for treatment.

The nurse here accompanied the patient to undergo the examination, and the nurses there immediately seamlessly connected and began treatment in the ward.

The caller at the head of the bed can not only call nurses, but also call nurses. The nurse and nurse together form a nursing team in the unaccompanied ward to provide patients with holistic care services.

At present, the market price of "one-to-one" 24-hour accompanying services in Hebei is mostly around 300 yuan per day, while the price of group-free service in many hospitals is relatively low, which not only reduces the economic burden on patients, but also makes the accompanying services that patients enjoy safer and more reassuring.

Yin Xiaohua, Director of Nursing Department of Hebei Provincial Hospital of Traditional Chinese Medicine: The cost of the care-free group-style service opened by our hospital must reflect the public welfare attributes of public hospitals, so that patients can get more benefits. In addition to requiring our nurses to obtain relevant professional qualification certificates, we also need to conduct professional theoretical and technical training before taking up the job, so that our patients can receive more professional, considerate and accurate physical care services, so that patients and families can be satisfied.