On October 19, nine departments including the Ministry of Commerce issued opinions on accelerating the promotion of business through science and technology.It is required to coordinate and promote the improvement of commodity consumption, expansion of service consumption, improvement of circulation efficiency and scene integration innovation, enhance the application level of new technologies such as artificial intelligence, big data, Internet of Things, cloud computing, blockchain, digital twins, and embodied intelligence, promote the intelligent, green, and integrated development of the entire commerce chain, and provide strong support for building a strong domestic market.The specific content is as follows:
Technology empowers commodity consumption and improves quality
(1)Promote product supply iterationupgrading.In-depth implementation of the "artificial intelligence + manufacturing" special action, accelerating the in-depth integration of artificial intelligence technology with product research and development, design, manufacturing, and marketing, and enriching the supply of smart products such as smartphones, computers, home furnishings, wearable devices, and robots.Encourage the development and application of smart products based on safe and reliable open source operating systems.Accelerate the transformation and upgrading of historical and classic industries and develop classic and famous products.Build a phalanx of China's famous consumer products and explore independent innovation and high-quality consumer products.Vigorously develop scientific and technological agriculture and promote the improvement of quality and efficiency of high-quality specialty agricultural products.Promote the innovation and development of time-honored brands, and support time-honored enterprises in using modern production technology to innovate products.
(2)Promote the matching of supply and demand for commodity consumption.Develop flexible manufacturing, encourage enterprises to apply technologies such as industrial large models and edge intelligence to build adaptive flexible production systems, and promote new models such as on-demand production and direct-to-user manufacturing (C2M).Vigorously develop personalized customization based on artificial intelligence, cultivate a number of customized brands with industry influence, and meet personalized consumption needs.
(3)Stimulate the vitality of the commodity consumption market.Rely on consumer expos, digital trade fairs, agricultural fairs and other exhibitions to build a platform for display, exchange and trading of scientific and technological achievements.Cultivate segmented consumption hotspots, create consumption scenarios for new technological products, and release the consumption potential in segmented areas.Promote the extension of smart consumption facilities and services to county areas, improve the smart product service network in counties, and stimulate the vitality of lower-tier markets.
Technology drives the expansion of service consumption
(4)Improve the level of basic needs services.Innovate the housekeeping service model, support the cooperation between housekeeping companies and technology companies, and create a smart housekeeping service platform.Accelerate the digital transformation of catering and release a number of typical cases of catering digitalization.Support qualified places to explore the universal application of artificial intelligence technology in health management, pharmaceutical services, rehabilitation care and other scenarios, and expand the supply of high-quality medical and health services.Improve the quality of elderly care services, encourage qualified areas to build smart elderly care service institutions, and accelerate the development of new smart elderly care services.
(5) Expand the supply of upgraded services.Upgrade the national smart education platform, open high-quality educational resources to the society, and enrich educational service scenarios.Carry out "artificial intelligence + culture and tourism" application pilots, promote the integration and application of artificial intelligence and extended reality and other technologies, develop distinctive cultural tourism products and intelligent services, and improve the consumption supply of cultural tourism services.Promote the "data element sports" action and develop new sports consumption models such as immersive and interactive game viewing.Accelerate the promotion and popularization of convenient TV terminals such as integrated TVs and plug-in mini set-top boxes, and promote the expansion and quality improvement of audio-visual electronics consumption.
(6) Improve personalized service quality.Adhere to science and technology for good, and cultivate new intelligent service formats such as healthy and standardized robots and virtual digital human companionship.Support the research and development and industrialization of ultra-high-definition audio-visual technology, and promote the application of immersive audio-visual in business districts, culture and entertainment, tourism, education and training and other fields.Use technologies such as artificial intelligence and digital twins to optimize IP R&D and design in the fields of culture, tourism, sports, national trends, historical classic industries, etc., and promote cross-border integration.
Technology smoothes the trade circulation chain
(7) Improve the efficiency of supply chain integration.Implement special actions to accelerate the development of digital and intelligent supply chains, and deepen collaborative innovation in technologies such as the Internet of Things, cloud computing, and blockchain.Promote facilities and equipment such as smart three-dimensional warehouses, smart logistics equipment, and unmanned distribution, and promote the intelligent integration of warehouse and distribution.Develop green supply chains and promote green technology, green procurement, green products and green packaging.Cultivate a group of leading enterprises in the digital intelligence supply chain and empower small and medium-sized enterprises in the chain.
(8) Promote the digital upgrading of wholesale and retail sales.Deepen the coordination of wholesale industry and industrial digitalization, and promote the integrated development of online and offline wholesale enterprises.Accelerate the digital and intelligent transformation of agricultural product wholesale markets and improve the efficiency of agricultural product distribution and circulation.Implement the retail industry innovation and improvement project.Enterprises are encouraged to apply digital technology to optimize store layout, purchase, sales and inventory management, logistics and distribution, anti-counterfeiting traceability, after-sales management and other aspects.
(9) Build a quality e-commerce ecosystem.Carry out quality e-commerce cultivation actions, promote the "identify first and then ship" model, and improve the platform's full-link quality management level.Strengthen the quality standards, inspection and brand building of online products in key areas such as home appliances, home decoration and electronic products.Strengthen online verification of compulsory product certification (CCC certification) e-commerce platforms.Promote the pilot reform of CCC certification marks for products in key areas and implement CCC traceability QR codes.
Technology shapes future business scenarios
(10) Create intelligent scenes.Cultivate new forms of business intelligence and develop professional intelligence such as intelligent shopping guides, intelligent operations, and intelligent logistics.Promote the implementation of embodied intelligence technology in the business field and expand application scenarios such as home services and business logistics.Develop smart consumption scenarios such as cloud shopping and cloud display, and support the application of technologies such as digital twins in consumption scenarios.
(11) Expand green scenarios.Develop new green and low-carbon business models, support enterprises to use blockchain technology to conduct product carbon footprint accounting, and create low-carbon product consumption scenarios.Promote the application of advanced biofuels, bio-based new materials, and biodegradable plastics, cultivate green shopping malls, green restaurants, green logistics parks and other benchmark entities to promote green consumption.Promote the intelligent upgrading of second-hand commodity circulation and renewable resource recycling, and create a green recycling business ecosystem.
(12) Cultivate integrated scenes.Relying on the pilot projects of new consumption formats, new models and new scenarios, we will promote the integrated application of technologies such as virtual reality and digital twins in entertainment, tourism, health, sports and other fields to create a number of new consumption scenarios integrating business, travel, culture, sports and health.Guide all localities to focus on key places such as pedestrian streets, business districts, and tourist attractions, build a batch of consumption scenarios that integrate digital and real, and continuously enrich the diverse applications of new technologies.
Optimizing the business technology development environment
(13) Improve the commercial science and technology standard system.Promote and implement the series of national standards "Intelligent Classification of Artificial Intelligence Terminals" and accelerate the construction of a unified standard system covering various terminal forms.Implement standard upgrading actions in the business field.Carry out national standardization pilot projects in the field of commerce and trade, and explore effective ways to support the innovative development of commerce and trade through standardization.
(14) Consolidate the foundation of digital intelligence infrastructure.Promote the upgrading and transformation of commercial infrastructure and accelerate the application of industrial Internet and cloud computing platforms in the commercial field.Deeply implement the artificial intelligence small and medium-sized enterprise entrepreneurship support plan, and promote inclusive computing power to empower artificial intelligence entrepreneurial enterprises in the commercial field.Establish a number of high-quality data sets and trusted data spaces in the commercial field to promote the integration, application and value release of commercial data and public data.
(15) Improve the safety supervision and governance system.Based on different application scenarios, hierarchical management of business intelligence entities should be carried out prudently and steadily.Clarify the boundaries and norms for commercial data collection, use, and sharing, explore and publish negative lists for data applications, establish a data security risk monitoring and early warning system, and improve security protection and governance capabilities.Promote inclusive and prudent supervision, allow new technologies and new models to carry out stress tests and sandbox pilots within controllable limits, and improve the level of refined supervision.
Strengthen support and guarantee
(16) Strengthen scientific research and development, transformation and application.Accelerate the research and development of key technologies in new displays, smart terminals and other fields, expand typical application scenarios and feasible business models, and strengthen demonstration and promotion.Cultivate and build commercial technology application innovation centers.Focus on the field of consumer goods and cultivate a number of technology transfer and transformation institutions to accelerate the transformation of cutting-edge scientific and technological achievements such as brain-computer interfaces and embodied intelligence into the market.Support business enterprises in smart warehousing, digital supply chain and other fields to apply for specialized and special new enterprises.
(17) Strengthen the training of talents in the commercial and trade field.Increase the efforts to cultivate talents in business science and technology, support general universities, scientific research institutes, vocational schools and business enterprises to jointly build training bases and practical training platforms, support qualified regions to establish municipal industry-education consortia for the field of business and trade, encourage leading enterprises to take the lead in establishing industry-education integration communities in business-related industries, and promote integrated training of engineering and learning, order-based customized training, and direct-to-job training.Promote the establishment of new occupations (types of work) related to logistics robot application technology, intelligent system management, etc.
(18) Increase fiscal and financial support.Coordinate the use of existing funding channels to promote the popularization and application of emerging technologies in the consumer field.Financial institutions are encouraged to follow the principles of marketization and rule of law, increase financial support for new consumption scenarios, and provide diversified financial products and services.Guide financial institutions to increase financial support for technological transformation and equipment updating in the field of consumer and commercial facilities to improve service quality and efficiency.
