In order to assist passengers affected by the recent security situation in the Middle East to properly arrange their itineraries and ensure relevant passenger services, Air China, China Eastern Airlines, and China Southern Airlines have formulated special handling regulations for tickets involving related routes such as Dubai, Abu Dhabi, and Riyadh.
For unused itineraries involving travel dates between February 28, 2026 (inclusive) and March 15, 2026 (inclusive), the ticket issuance date or reissue date is before 20:00 on February 28, 2026 (inclusive), and qualified relevant route tickets, within the validity period of the ticket, you can go to the original ticket purchase channel to handle involuntary refunds for the unused segments, and the refund handling fee will be waived. Passengers can learn detailed cancellation and change policies and handle cancellation and change procedures through the airline's official channels.
(CCTV reporter Cao Dan)
